In today’s competitive economy, efficient productivity is everything. This blog has presented numerous examples of systems and methodologies that can lead to exceptional performance to best weather today’s manufacturing transformation. But operational excellence requires more than better equipment and IT systems – your human capital must be carefully selected, groomed and maintained. Whip-cracking and obsessive time-and-motion studies are not likely to produce the results you want. In fact, the return on investment of implementing new machinery and systems can all be lost if your employees don’t feel like they are an important component to your company’s success.
The following 10 guidelines consider factors of psychology and communication that I believe are essential to managers to embrace if they are ready to transform a room of hires into a dynamic dream team capable of delivering the levels of manufacturing operational excellence that is needed to remain viable in today’s fiercely competitive global economy.
Whenever and wherever possible, quantify the goals and roles that you set for your team. For example, if your company needs to fulfill a production quota within a certain amount of time, it is crucial to let your team know of what is expected. This not only prevents unnecessary friction when a quota is not met, it’s an automatic morale-booster when the team has exceeded in meeting the quota.
Communicating with your team effectively is key to maintaining overall efficiency. If you find that your team is running behind and lacks motivation, consider these tips to boosting their morale. A company that has invested in world class systems processes and equipment won’t be able to function competitively if their staff are disgruntled or are not operating cohesively as a well-integrated team.